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iS Queue / Systems for manage student services

A new approach in queue management. An appointment management system that will efficiently and conveniently guide students through the entire service process.

QUEUE MANAGEMENT SYSTEM
Key functionalities

The system allows the student to easily select the topic of the case to be handled and register the appointment,
The software allows to distinguish the types of cases with the possibility to distinguish their handling time,
Online registration of the visit by the student is done using the calendar - selection of available date and available time,
The software automatically generates and sends confirmation of the student's visit reservation to the student's cell phone (SMS) and e-mail address,
Ability to transfer a student from position to position without having to dial a new case number,
The system "learns" how long a case lasts and adjusts the time of the next visit,
The system automatically redirects the student to the position with the least number of waiters.
QUEUE MANAGEMENT SYSTEM
We provide each customer with

Implementation of the iSQueue System at the site specified by the customer,
Support of the iSQueue System, including the provision of warranty services (including version upgrades to the most current version),
Training for users and administrators,
Automatic withholding of tickets when the algorithm estimates that student service time exceeds the university's working hours,
Connection and configuration to the queuing system of any number of ticket machines, displays, operating computers.
Possibility of student registration
Service Desk,
Infokiosk,
Internet.

iS Queue modules
Online appointment booking module,
Management and service module,
Display module,
Ticketing machine module,
Server.
QUEUE MANAGEMENT SYSTEM
The software provides

Voice calling capability using speakers in the displays,
Automatic limitation of the number of tickets issued in real time depending on the number of registered visits,
Ability to post continuously updated queue status information on the university's website,
Automatically stopping the issuance of tickets when the algorithm estimates that the service time for students exceeds the university's working hours,
Connection and configuration to the queuing system of any number of ticket machines, displays, operating computers.